About QMS


  • Expertise, talent, energy, and dedication to make projects successful
  • Customized approach and service, with application of practical, proven models and methods
  • Collaborative teaming partner; personable, unpretentious style effective with a diverse array of people in executive through entry level positions
  • Adept at working across functions within and between organizational sub-divisions
  • Systems perspective with ability to see the “big picture” and pay attention to the details
  • Skilled at training design, development, and delivery
  • Emphasis on the vital importance of both process and people; data and intuition
  • Private and public sector (cross-industry, best practice) experience
  • Communication that keeps everyone informed and engaged
  • Clear cut pricing with deliverables produced on time and within budget
  • Reliable for outstanding service, responsive action, and an overall high value experience!



Clients have described us as “personable, focused, practical, quick, collaborative, innovative, and honest”. We genuinely care, listen well, design solutions just for you, put together an effective plan, and do more than what we promised during implementation and follow up.

When a change would make things better, we’re flexible. We collaborate in accomplishing what you set out to do in a way that is rewarding and far easier than if you had to do it on your own. If you want to be self-sufficient, we’ll help you get there as fast as you can go.

Clear, consistent communication is essential in any good relationship, and we make a point of staying in touch and being responsive. We commit to treat you, your time, and your money respectfully as we help you achieve your goals.

Judy Z. King, ISHC, Founder + Principal
Judy Z. King, ISHC
Founder + Principal


Hospitality & Entertainment


  • Air Force Inns
  • Barton Creek Resort and Conference Center
  • Basin Harbor Club
  • CA Academy of Sciences
  • Callaway Gardens
  • Caneel Bay Resort
  • Claremont Companies
  • Colonial Williamsburg Hotel Properties
  • Generation Companies
  • Gibson Hotel Management
  • Graduate Hotels
  • Grand Canyon National Park Lodges
  • Handlery Hotels
  • Historic Mission Inn and Spa
  • Kennebunkport Resort Collection
  • Kohler Hospitality and Real Estate
    Group/The American Club
  • La Jolla Beach & Tennis Club
  • Loews Coronado Bay Resort
  • Loews Portofino Bay Hotel
  • Madison Square Garden
  • MGM/Mirage Resorts
  • Morris Inn, University of Notre Dame
  • Mount Washington Resort
  • Navy Gateway Inns & Suites
  • Pinehurst Resort and Country Club
  • Radio City Music Hall
  • Royal Caribbean Cruises Ltd.
  • Sanderling Resort and Spa
  • Sandestin Resorts
  • Sebasco Harbor Resort
  • Select Registry
  • Senate Hospitality
  • Spruce Point Inn
  • Tennessee Theatre
  • The Beacon Theater
  • The Chicago Theatre
  • The Homestead
  • The Inn at Elon, Elon University
  • The Inn at Villanova University
  • The Nonantum Resort
  • The Ocean House
  • TRYP Times Square Hotel
  • Woodstock Inn & Resort



Public Sector and Business


Government & Related

  • AR Information Systems
  • City of Arlington, TX
  • City of Beaumont, TX
  • City of Cedar Hill, TX
  • City of Colleyville, TX
  • City of Columbia, TN
  • City of Conroe, TX
  • City of Franklin, TN
  • City of Grand Prairie, TX
  • City of Irving, TX
  • City of Lewisville, TX
  • City of Lubbock, TX
  • City of McKinney, TX
  • City of Missouri City, TX
  • City of Odessa, TX
  • City of Sachse, TX
  • City of Round Rock, TX
  • City of Victoria, TX
  • DFW Airport
  • Florida Turnpike Enterprise
  • Metropolitan Nashville Water Services
  • Nashville Electric Service
  • NSI (NASA Testing Sub-Contractor)
  • Public Entity Partners
  • South Central TN Workforce Alliance
  • TN Department of Transportation
  • University of TN Institute for Public Service

Senior Living & Healthcare

  • Blakeford
  • Blue Cross Blue Shield
  • Deaconess Hospital
  • Dominion Senior Living
  • Infusion Partners
  • Lenbrook
  • St. Maarten Medical Center
  • University Health Systems
  • VCU Health System


  • Maury County Public Schools
  • Memphis City Schools
  • Metropolitan Nashville Public Schools
  • Robertson County Schools
  • TN Exemplary Educators Program
  • Trevecca Nazarene University
  • University of TX, Arlington



  • Chiquita Brands NA/Fresh Express
  • Clark American Checks
  • Crosstex Energy
  • General Electric
  • Kraft General Foods
  • Mitsubishi Power Systems
  • Rayovac
  • Simpson Strong-Tie

Financial, Legal, Consulting

  • HVS/American Hospitality Management
  • Pinnacle Advisory Group
  • Public Entity Partnership
  • Sibson Consulting
  • Signature Worldwide
  • Sterling National Bank
  • Synovus Financial Corporation
  • Wits End Productions


  • American Hotel & Lodging Association
  • American Society for Quality
  • Council of Christian Colleges & Universities
  • Florida Restaurant & Lodging Association
  • Georgia Innkeepers Association
  • IHG Owners Association
  • International Association of Conference Centers
  • International Society of Hospitality Consultants
  • Maine Innkeepers Association
  • Maine Restaurants Association
  • Maryland Hotel & Lodging Association
  • Mississippi Health Care Association
  • NTA
  • National Association of Professional Background Screeners
  • New York State Hospitality & Tourism
  • Association Tennessee Health Care Association
  • Tennessee Hospitality Association
  • Texas Municipal Clerks Association
  • Virginia Hospitality & Travel Association
  • Visit Knoxville
  • Wyoming Taxpayers Association

Auto Dealerships

  • Maranello BMW